Shipping policy
Shipping Policy
At Baat Bowl, we strive to get your order to you as quickly as possible.
- Orders are typically processed and shipped within 4–5 business days from the date of order confirmation.
- We ship using the most suitable courier partner based on your delivery location to ensure timely and reliable delivery.
- Once your order has been dispatched, you will receive a tracking link via email or SMS (where applicable).
Please note that delivery timelines may vary depending on your location and unforeseen circumstances such as weather, public holidays, or courier delays.
Cancellation Policy
Orders can be cancelled any time before they are dispatched.
Once an order has been shipped, it cannot be cancelled. If you wish to cancel your order, please contact us as soon as possible after placing it. If the order has not yet been dispatched, we will process your cancellation and issue a full refund to your original payment method.
Return Policy
We take great care in ensuring every product meets our quality standards.
Returns are accepted only if the product received is defective or damaged.
To initiate a return:
- Contact us within 48 hours of receiving your order.
- Share your order number along with clear photographs of the defective or damaged product.
- Once your request is reviewed and approved, we will provide the next steps for the return.
Products returned without prior approval may not be accepted.
Refund Policy
Once we receive the returned product and complete our quality verification, your refund will be processed.
- Refunds are issued to the original payment method used during purchase.
- Refunds are typically processed within 7 business days after the returned product has been received and verified.
- Depending on your bank or payment provider, it may take additional time for the refunded amount to reflect in your account.
If you have any questions regarding your order, cancellations, returns, or refunds, please reach out to our customer support team. We're always happy to help.